Supporting our Clients

Sales & Customer Service
(978) 596-0214

Technical Support
(978) 596-0214

 

Returns/Repairs

In order to streamline the return/repair process, please download our Customer Return/Repair Process form and use for all returns or repairs.

Return/Repair Form

 

 

 

Top Quality Support

Sales Support

Our Award Winning, solutions focused customer service team offers:

  • Service and support for Radio Fire, Security, and Medical Reporting Systems; Personnel Alerting Systems (Indoor/Outdoor) and CAD 2000 Dispatching Software
  • Design and Engineering Solutions
  • For Proposals and Site Surveys contact sales@kfci.com

Please contact us for service or pricing:

Telephone  (888) 687-5324 (U.S. Only)
                 (978) 596-0214

Fax           (877) 687-5324 (U.S. Only)
                
(978) 596-0217 
E-Mail:
sales@kfci.com

Business Hours
8:00am-5:00pm
Monday-Friday EST.

GSA (General Services Administration) Support

Please use this link for your sales and GSA purchasing needs. General Services Administration pricing is available for our federal and DOD Clients

http://gsa.gov/portal/category/100000

Questions?  Simply contact us at (978) 596-0214 during our business hours.

Field Techincal Service

To schedule field technical service, please complete the contractor checklist and submit to as show on the form.

>>SERVICE FORM FOR ADDRESSABLE SYSTEMS

>>SERVICE FORM FOR RADIO FIRE ALARM SYSTEMS

Technical Support

Call our Tech Support Center 24/7

   Office Number: (978) 596-0214    

Email our Tech Support Center

             Click Here to Email Tech Support

Expect an answer in 24 hours.

_______________________________________Coming Soon_____________________________________

In addition to King-Fisher's "person to person" technical support team, we will soon offer an extensive on-line trouble shooting guide.

This up-coming trouble shooting guide is designed to ease you through the process and onto the solution, or at least a cause for a specific problem.

You will be able to simply pick the type of panel, then answer the questions. Click on the answer that pertains to your panel and situation.

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King-Fisher Company, inc.